TRUESYNCTV

FAQ

Questions, answered straight.

Cost & model

Is True Sync TV really free?

Yes — free for every business. It's ad-supported, like network television: national advertisers fund the platform, so you get the entertainment, branding tools, and device at no cost.

What's the catch?

There isn't one — the model is the same one that's funded TV for seventy years. Advertisers pay for moments of airtime; you get everything else. And those ads never include your competitors.

What does True Sync Music cost?

True Sync Music is a premium add-on, priced for your venue and rooms. Talk to us for a quote — a rep responds within one business day.

Can my screens earn money?

Qualifying locations can share in the revenue their screens create. Every location is different — ask us what yours could be worth.

On screen

What plays on True Sync TV?

A mix you control: fully licensed HD entertainment from partners like Red Bull, GoPro, and AirVuz across 54 toggleable categories, plus your own promos, menus, and messaging — with national ad breaks woven in.

Whose logo appears on my screens?

Yours. Your logo bug sits in the corner, your messaging plays between content, and outside of ad breaks the people in your space never see our name.

Will my competitors' ads show on my screens?

Never. We don't air competitive advertising — a bar never sees another bar's ad, a dental office never sees another practice's. Other ad categories can be blocked on request.

Can I block content I don't want?

Yes — all 54 content categories toggle per venue, and brand-sensitive categories (alcohol, suggestive, fails) are opt-in, never defaults.

Is the content licensed for businesses?

Fully — every minute on screen is licensed for commercial spaces, so your venue is covered.

Setup & hardware

What hardware do I need?

A TV with an HDMI port and an internet connection. We ship a pre-programmed device; you plug it in.

How long does setup take?

Minutes to plug in; most locations finish branding — logo, categories, first promo — in under an hour.

What happens if my internet goes down?

Content keeps playing — playback is offline-resilient, and the device syncs up when the connection returns.

Multi-location

Can I manage multiple locations from one account?

Yes — the Venue Portal is built for it: accounts → venues → zones → screens, with role-based access for corporate and local managers.

Can corporate lock certain settings?

Yes — build content and promos once, apply them across locations, and allow local flexibility exactly where you choose.

Compared to alternatives

How is True Sync TV different from Atmosphere TV?

Both are free and ad-supported. True Sync white-labels every screen to your brand (not ours), never airs your competitors' ads, uses licensed HD content made for TV rather than viral-style phone clips, and includes venue messaging and menu screens, with licensed music as an add-on.

See the full comparison →
What's the best Atmosphere TV alternative?

If you want your screens to carry your own brand — your logo, your promos, never a competitor's ad — True Sync TV is built for exactly that, and it's free for every business.

Music & licensing

Can I legally play Spotify in my business?

Consumer streaming accounts aren't licensed for commercial use — businesses risk performance-rights penalties. True Sync Music includes the commercial license, so your venue is covered.

Do I need a music license for my restaurant?

If music plays in your space, yes — PRO licensing applies. True Sync Music bundles licensing in, with hand-curated playlists and per-room control.

DON'T TOUCH THAT DIAL

Your screens are on.
Put them to work.

Or call (800) 520-6704 — a human picks up.